About Us

FAQs

Q: How long will my carpets take to dry?

A: Carpets often will take only a few hours to dry (even as little as under an hour), however drying times will vary depending on how soiled they are (cleaner carpets dry quicker), and carpet fibre type, density and style.

Q: With another company my carpets get dirty in just a few months, will Roto-Static make my carpets stay cleaner longer?

A: Our clients tell us their carpets stay cleaner longer, often much longer so your carpets will look great, stay looking great and the savings and appearance benefits can be considerable.

Q: How soon can I schedule an appointment?

A: If you need a very specific day and time (ie. 10:00 am on a Tuesday) then it's best to plan ahead. In most cases appointments can be scheduled within 7 to 10 days.

Q: Do you have insurance?

A: Yes, all our locations are fully insured to protect your peace of mind.

Q: How long will the cleaning take?

A: We can generally complete the cleaning in as little as an hour or perhaps several hours, depending on the nature of the work.

Q: Do I have to be there when the work is done?

A: No, once we know what you'd like to have cleaned you do not need to be there during the cleaning, just make access arrangements with your local Roto-Static professional.

Q: How long should I wait before walking on the carpets?

A: It's best if you can wait until the carpets are dry to the touch before walking on them (carpets will dry faster if you don't walk on them right away), a couple of hours is helpful, longer if possible.